How do you ensure quality care?

 

• Continued training and personal development.

• Staff supervisions and appraisals.

• Feedback from service users and staff.

• Monitoring visits.
 
• Monthly courtesy calls to our service users.

• Monthly Quality Assurance Audits.

 

What makes us unique?

 

• We listen to your views and wishes.

• We do not take care packages to increase hours.

• Visits are thirty minutes or longer.

• We believe in consistency providing regular staff.        

• We value our staff and pay higher rates.              
 
• We provide a first class service always.

• We encourage staff to progress further.

• Ivy Care Services Ltd 'CARE'