How do you ensure quality care?
• Continued training and personal development.
• Staff supervisions and appraisals.
• Feedback from service users and staff.
• Monitoring visits.
• Monthly courtesy calls to our service users.
• Monthly Quality Assurance Audits.
What makes us unique?
• We listen to your views and wishes.
• We do not take care packages to increase hours.
• Visits are thirty minutes or longer.
• We believe in consistency providing regular staff.
• We value our staff and pay higher rates.
• We provide a first class service always.
• We encourage staff to progress further.
• Ivy Care Services Ltd 'CARE'